Trust & Security

This page is maintained by Blue Life Coaching to answer common security and privacy questions about our platform. It describes practices and platform capabilities currently in use. It is not an independent certification or audit.

Authentication & access

Accounts sign in with email and password or Google. Sessions are managed by our authentication provider and persisted only in your browser.

Role-based access separates clients, coaches, and administrators. Privileged actions are checked server-side.

Data access controls

Row-level security policies on our database restrict each record to the user, coach, or admin who is allowed to see it. Public coach listings expose only non-sensitive profile fields.

Payout identifiers, internal billing references, and platform fee data are not exposed to client applications.

Encryption in transit

All traffic to the application, API, and database is served over HTTPS/TLS. Cookies and tokens are scoped to the application origin.

Data we store

We store the information you provide to use the service: profile details, messages with your coach, session bookings and notes, reviews, and subscription state. Avatars are stored in a private bucket and served through short-lived URLs.

We do not sell personal data. See the Privacy Policy for details on collection, use, and retention.

Hosting & subprocessors

The application is hosted on managed cloud infrastructure. Payments are processed by a third-party payment provider, and video sessions are delivered through a third-party meeting provider. We share only the data needed for each integration to work.

Account & content controls

You can update your profile, change your password, and request account deletion from your profile. Coaches control their own availability, pricing, and public bio.

Cookies & analytics

We use cookies that are necessary to keep you signed in and to remember preferences. See the Cookie Policy for the full list.

Policies

Report a security or privacy issue

If you believe you have found a vulnerability or have a privacy question, please contact us at globe.corp.office@gmail.com. Please do not include sensitive personal data in your initial message.